Cookies Policy | PlayCroco Casino

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website work properly, improve security, remember preferences and provide information about how the website is used.

Some cookies are placed directly by PlayCroco Casino. Other cookies may be placed by carefully selected service providers that support website operation, security, analytics, customer support, advertising or other online functions. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active can vary depending on its purpose.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these technologies where they perform a similar function.

2. How we use cookies

The cookies used on the website may serve different purposes. Some are necessary for the website to function, while others help us understand how visitors use the website or make content more relevant. We aim to use cookies in a way that supports a secure, reliable and straightforward experience.

Strictly necessary cookies

Strictly necessary cookies support essential website functions and cannot normally be disabled through the website's cookie preference tools. They may be used to maintain a secure connection, support account access, remember a user's progress, protect forms, manage sessions, prevent fraudulent activity and route website requests correctly.

These cookies do not usually collect information for marketing purposes. Without them, parts of the website may not operate correctly, and some services or account features may be unavailable.

Functionality cookies

Functionality cookies remember choices you make, such as language, display settings, region, cookie preferences or other presentation options. They can help provide a more convenient experience by reducing the need to repeat the same choices during later visits.

If you refuse or delete these cookies, some preferences may not be saved. You may need to select them again, and certain parts of the website may not display or behave as expected.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, time spent on pages, navigation paths, loading performance and technical errors. This information may be combined into reports and used to improve design, content, functionality and reliability.

Analytics information is generally assessed in aggregated or pseudonymised form where practical. It is intended to help us identify trends and improve the service, rather than to identify individual visitors unnecessarily.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and transactions. They can assist with detecting unusual activity, identifying automated or malicious behaviour, limiting abuse, supporting identity and access controls, and helping maintain the integrity of gambling services.

Information collected for security purposes may be assessed alongside other technical and account information. These measures are part of our broader approach to protecting users and meeting applicable legal, regulatory and operational obligations.

Advertising and marketing cookies

Where used and where appropriate permissions have been obtained, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which promotions are effective and present content that may be more relevant to your interests. These cookies may be operated by us or by third-party advertising and measurement providers.

Marketing activity relating to gambling services is subject to applicable laws, responsible gambling requirements and our internal controls. Cookies do not change your responsibility to gamble within your means. If you choose to disable marketing cookies, you may still see advertising, but it may be less relevant or less tailored to your interests.

3. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookie category and applicable requirements, you may be able to accept, reject or customise optional cookies. Your choices may be stored so that the preference tool does not repeatedly ask you the same question.

You can also manage cookies through your internet browser. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is saved. Browser settings differ, so you should check the help or settings area of the browser you use for instructions.

Blocking all cookies may prevent the website or account features from working correctly.
Deleting cookies may remove saved preferences and require you to make those choices again.
Cookie controls usually apply only to the browser or device on which they are set.
Using a different browser, device or private browsing mode may create a new cookie preference.
Some third-party cookies may need to be managed through the relevant third party's own tools.

If you disable strictly necessary cookies, you may be unable to log in, use account functions, complete transactions or access certain services. Disabling optional cookies should not normally prevent access to essential website functions, although it may affect personalisation, analytics and some convenience features.

Where available, you can revisit the website's cookie preference tool to change your choices. Your updated settings may not apply to information collected before the change. You may also need to clear existing cookies in your browser for a previous setting to be fully removed.

4. Privacy, third parties and policy updates

Cookies may collect information such as an internet protocol address, device type, browser type, operating system, approximate location, pages visited, referral information, session details and interactions with the website. Depending on the technology and the way it is used, this information may be linked with an account or other information that we hold. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Third-party service providers may use cookies or similar technologies to provide functions on our behalf. Examples may include website hosting, security, analytics, payment-related support, customer service, technical performance and marketing measurement. Third parties may have their own terms and privacy policies. We encourage you to review those notices where relevant.

Information collected through cookies may be stored or processed in Australia or another location, subject to applicable privacy and data protection requirements. We take reasonable steps to manage service providers and protect information, but no online transmission or storage method can be guaranteed to be completely secure.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or industry practice. The updated version will be made available on this page and will apply from the date stated in the updated policy, where a date is provided.

If you have questions about this Cookies Policy or how cookies are used, please use the contact or support options made available on the website. Please do not send sensitive account, payment or identity information through an unsecured channel unless requested through an appropriate support process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Nothing in this policy limits any rights or protections that cannot lawfully be excluded under Australian law.